AiDA and MagoCloud integration: certification and API integration with the complete Zucchetti ecosystem
AiDA, the AI receptionist by AIM Solutions for hotels and accommodation businesses, is certified and integrated via API with the entire Zucchetti ecosystem, including MagoCloud.
The integration connects the virtual hotel reception assistant to the Zucchetti solutions the property uses, placing AiDA within hotel management and guest support processes.
What is the integration between AiDA and MagoCloud for?
The integration places AiDA within the processes the property manages with MagoCloud: guest conversations by phone, email, chat and WhatsApp connect to the Zucchetti solutions already in use, without changing system.
The information that can be consulted and the operations available depend on the enabled APIs and on the property's configuration.
The benefits for hotels and reception
- A single ecosystem: AiDA works with the Zucchetti solutions already in use at the property, with a certified integration.
- Less repetitive work: recurring guest requests get an automatic reply, 24 hours a day.
- More time for hospitality: staff can focus on needs that call for human attention and intervention.
An AI receptionist on phone, email, chat and WhatsApp
AiDA handles guest communications by phone, email, website chat and WhatsApp, with multilingual support available 24 hours a day. When a person needs to step in, it passes the request to the hotel team with the context of the conversation. Discover AiDA's features.
Frequently asked questions
Is AiDA integrated with MagoCloud?
Yes: AiDA is certified and integrated via API with the entire Zucchetti ecosystem, including MagoCloud.
What can AiDA do with MagoCloud?
The information that can be consulted and the operations available depend on the enabled APIs and on the property's configuration: in the demo we check the right flow together.
How can I assess the integration for my hotel?
A demo with AIM Solutions lets you explore the flow you want and assess the connection requirements, the available data and the channels to activate.
Discover AiDA for your hotel
Request an AiDA demo and find out how it works with MagoCloud and the other Zucchetti solutions at your property.
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